Bacilibloom

Terms

The terms that apply when you buy from us.

On this page
  1. Who we are
  2. Prices
  3. Orders
  4. Delivery
  5. If something is wrong
  6. Your statutory rights

Who we are

This site is operated from Malaysia. Contracts formed through it are governed by Malaysian law.

Prices

All prices are shown in Malaysian Ringgit (MYR) and include Sales and Service Tax where it applies. We may change prices at any time, but never after an order is confirmed.

Orders

Orders are placed and paid for through our external order form. An order is confirmed once we have acknowledged it and received payment. Until then we may decline it — for example if an item has sold out.

Delivery

We deliver within the Klang Valley only, by courier. You can also pick up your order from Mukha Cafe in TTDI, Kuala Lumpur. We do not deliver outside the Klang Valley.

Everything is made to order, and we deliver within 7 working days.

If something is wrong

If an item arrives damaged or incorrect, tell us as soon as you receive it. If it does not arrive, tell us as soon as it is late. We will replace it or refund it in full, including the original delivery cost.

For hygiene reasons we cannot accept the return of opened food products unless they are faulty.

Your statutory rights

Nothing here limits your rights under the Consumer Protection Act 1999 or any other Malaysian law that cannot be excluded by agreement.

Last updated: 23 October 2026